Contact Us
Need help with Jalwa Game? Our support team is available 24 hours a day, 7 days a week.
Live chat (fastest)
Log in, open the Account tab and tap Customer Service to chat with our team. To get help faster, send:
- Your user ID and registered mobile number
- A short description of the problem
- A screenshot, if it helps explain the issue
Can’t log in?
Use Forgot password on the login screen to reset your password with an OTP. If you still can’t get in, open live chat from the login screen and tell us your registered mobile number.
Stay safe
Our customer service never sends links to members and never asks for your password or OTP. If someone contacts you in our name and asks for these, ignore them and report it to live chat.
Business and promotion enquiries
For partnership or promotion questions, message live chat and mention “business enquiry” — our team will pass it on.