Terms and Conditions

These terms and conditions explain the rules for using Jalwa Game and this website. By creating an account or playing, you agree to them. Please read them carefully, and contact us if anything is unclear.

1. Who can play

  • You must be 18 years or older to create an account or play.
  • You may only play if online games of this kind are allowed where you live. It is your responsibility to check this before you register.
  • We may ask you to confirm your age or identity at any time, and we may close accounts that don’t meet these rules.

2. Your account

  • One account per person. Each mobile number can hold one account. Duplicate or shared accounts may be closed.
  • The details you give us must be true and kept up to date.
  • You are responsible for keeping your password and OTP private. Never share them with anyone — our team will never ask for them.
  • Tell us straight away through live chat if you think someone else has used your account.

3. Fair play

To keep games fair for everyone, you must not:

  • Use bots, scripts, “hack” apps or any tool that tries to predict or change results.
  • Work with other players to gain an unfair advantage.
  • Abuse bonuses, gift codes or the invite program, for example by creating extra accounts.
  • Try to interfere with the website, its security or other players’ accounts.

If we find unfair play, we may cancel the related winnings or rewards and suspend or close the account.

4. Game results

Game results are random. Every round is settled automatically, and the result shown in the game history is final. Past results never predict future ones, and no person, app or method can guarantee a win.

5. Payments, bonuses and rewards

  • All transactions must use payment methods in your own name.
  • Bonuses, gift codes, VIP rewards and events come with their own conditions, shown in the offer. If an offer’s conditions are not met, the bonus may be removed.
  • We may change, pause or end any promotion at any time.
  • Completed rounds cannot be cancelled or refunded.

6. Play responsibly

Play for fun, set a budget and only use money you can afford to lose. Take regular breaks, and stop if playing stops being enjoyable. If you need a break from your account, contact live chat and we will help.

7. Suspending or closing accounts

We may suspend or close an account that breaks these terms, is used for fraud, or puts other players at risk. You can ask us to close your own account at any time through live chat.

8. Website content

The text, design, logos and graphics on this website belong to Jalwa Game. You may not copy or reuse them without our permission.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they last changed. If you keep using Jalwa Game after an update, you accept the new terms.

10. Contact us

Questions about these terms? Message our support team through live chat in your account, any time. You can also read our privacy policy and disclaimer.

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