Privacy Policy – Jalwa Game

This privacy policy explains what information Jalwa Game collects when you use this website and your account, how we use it, and the choices you have. We keep only what we need to run your account and keep it secure.

1. Information we collect

Account details: your mobile number, password (stored securely, never in plain text) and the invite code you used, if any.
Account activity: your games, rounds, rewards, VIP level and transaction history inside your account.
Payment details: the payment details you add to your account, in your own name.
Device and usage data: your browser, device type, IP address, pages visited and time spent, collected automatically.
Support messages: anything you send us through live chat.

2. How we use your information

To create your account, log you in and verify your number with an OTP.
To run games, record results and process your transactions.
To give you bonuses, gift codes, VIP rewards and invite commission.
To keep accounts secure and to spot fraud, bots and unfair play.
To answer your support requests.
To understand how the website is used and make it faster and easier.

3. Cookies and analytics

We use cookies to keep you logged in, remember your settings and measure how the website is used. We use Google Analytics, which places its own cookies to show us visit numbers and popular pages. You can block or delete cookies in your browser settings, but you may then need to log in each time.

4. Who we share it with

We never sell your personal information. We only share it with:

Service providers who help us run Jalwa Game, such as hosting, SMS (for OTPs), payment processing and analytics, and only what they need for that job.
Authorities, when we are required to share information or need to protect players from fraud.

5. How we protect it

The website uses an encrypted HTTPS connection, passwords are stored in a protected form, and access to account data is limited to staff who need it. No system is completely secure, so please keep your password and OTP private and log out on shared devices.

6. How long we keep it

We keep your information while your account is open. After an account is closed, we keep only what we need for security, fraud prevention and record-keeping, then delete it.

7. Your choices

See and update your account details in the Account tab.
Ask us for a copy of your information, or to correct it.
Ask us to close your account and delete your information, except what we must keep as described above.

To make a request, message live chat from your registered mobile number.

8. Age limit

Jalwa Game is only for people aged 18 and over. We do not knowingly collect information from anyone younger. If you believe a minor has created an account, tell us and we will close it.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows the latest version.

10. Contact us

Questions about your privacy? Message our support team through live chat in your account, any time. See also our terms and conditions.